Many banks and Credit Unions now offer drive through only service to their customers and members. This has created a spike in the number of in-bound phone calls for Credit Unions. For many this has resulted in a less than ideal member experience.
2 min read
Pay by Text Virtual Terminal for Credit Unions
By Wayne Akey on Feb 4, 2021 8:08:17 AM
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Using a Pay by Text Virtual Terminal for Medical Offices
By Wayne Akey on Feb 1, 2021 7:49:56 AM
A Pay by Text Virtual Terminal offers medical offices the ability to communicate with patients in a non face to face environment. 2-Way messaging means your office personnel can text patients and interact using their computer screen ( Virtual Terminal) like their cell phone.
3 min read
SMS Virtual Terminal | Pay by Text Virtual Terminal
By Wayne Akey on Jan 19, 2021 12:19:42 PM
SMS stands for Short Messaging Service, and primarily involves texting by phone. SMS Payment Solutions allow businesses to:
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Why ALL Health Care Organizations Need SMS Payments
By Coleman Akey on Apr 14, 2020 11:51:00 AM
Nobody looks forward to a hospital visit, but collecting payments via SMS can make a patient’s hospital experience better. Paying by text means avoiding the crowded billing office, and patients leaving the hospital, doctor’s office, etc. as soon as possible (instead of waiting to make a payment).
2 min read
SMS Payments for Charity: A Necessity in 2020
By Coleman Akey on Apr 8, 2020 12:36:59 PM
SMS stands for Short Messaging Service, and centers around cell phone texting. SMS Payment Solutions allow businesses to text customers with payment reminders/confirmation and accept payment via the cell phone.
2 min read
Restaurants: Touchless Payments for Carryout
By Gene Krause on Apr 3, 2020 2:58:37 PM
While we are flat in the midst of the Covid-19 pandemic, our payments related inquiries have changed a bit. More companies are looking for ways to accept payments and donations and either eliminating or reducing the normal methods in which they typically accept payments.
2 min read
Understanding the Benefits of SMS Payments For Transportation
By Coleman Akey on Apr 2, 2020 11:02:00 AM
SMS payments, or “Pay by Text payments”, allow customers to pay for services or goods via a mobile phone text message. The customer typically receives a text prompting them to initiate payment via a website interface or additional text messaging. Almost any business that takes payments for goods or services can realize operational costs savings and an uptick in collected revenues by choosing to accept payments by text message.
2 min read
Why All Utility Companies NEED SMS Payments
By Coleman Akey on Mar 25, 2020 3:56:23 PM
Today’s consumer expects service easily and instantly, with practically 80% of consumers expecting national brand service leves from their local service provider counterparts. Pay by Text solutions, or Short messaging service (SMS) solutions, are a great way for your Utility Company to offer a simple, effective customer service option.
3 min read
Call Center Payment Processing
By Gene Krause on Mar 23, 2020 4:01:35 PM
Call center payment processing varies from organization to organization in terms of how it is managed, but the most used methods are from one of the following methods:
1 min read
SMS Payments For Waste Management
By Coleman Akey on Mar 17, 2020 1:16:00 PM
The waste management sphere is seeing a major increase in the volume of electronic payments. More than 3/4 of consumers expect local service providers to offer the same degree of service as national brands, which simply makes having an electronic payments system that handles credit cards/ACH payments necessary in 2020. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.
1 min read
Text Payment Solutions: 7 Things to look for from your Text to Pay Provider
By Wayne Akey on Jan 9, 2020 1:20:05 PM
Text payment solutions offer businesses a fantastic tool for automating payment and especially late payment collection.