The waste management sphere is seeing a major increase in the volume of electronic payments. More than 3/4 of consumers expect local service providers to offer the same degree of service as national brands, which simply makes having an electronic payments system that handles credit cards/ACH payments necessary in 2020. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.
SMS Payments For Waste Management allow businesses to text customers with payment reminders AND accept payment via the cell phone. With over 80% of Americans using text messaging, most billing organizations are missing out on utilizing texting as a paperless payment channel! Any business dealing with late payment collection should consider a pay via text message solution. SMS Payment Solutions boast an impressive 98% open rate and 95% read rates.
How Do SMS Payments For Waste Management Work?
First, your business reaches out to Agilepayments.com to get started with an SMS payments solution. Next, your customers opt-in to receive a text message containing information (e.g. current balance and due date), and decide whether they want to receive pay by text messages or simply bill payment/late payment text reminders.
When current charges come due, a text message is sent to all clients opted-in to the payment channel, and customers wanting to pay an invoice via text do so with their phone. Typically a customer making a payment is either directed to a secure payment page to enter relevant data [eg credit card or ACH], or the payment can be made using securely stored payment data (if the customer has a payment account associated with their text to pay account).
Following their payment customers and businesses receive a receipt notification. Your customers will appreciate the convenience of fast, simply payments and your business will benefit from fewer delinquencies and shortened payment days outstanding.