Agile Payments Blog

2 min read

IVR Payments, now with Canadian EFT

By Gene Krause on Jun 20, 2018 1:25:37 PM

Agile Payments has been providing IVR payment solutions to the U.S. market for quite a while. Canadian companies have also been able to utilize IVR payments from Agile Payments for the same time period except for one small problem; they haven't been able to utilize the eCheck (eCheque) payment rail. Canadian businesses and organizations can now enjoy the same benefits that U.S. companies have been benefitting from in utilizing the ACH network. In Canada it is referred to as the EFT network. 

Using an Electronic Funds Transfer Canada Solution can save significant time and money while offering customers a new payment option.

Topics: IVR Payments
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3 min read

Will your company benefit from an ACH integration?

By Gene Krause on Jun 19, 2018 12:00:44 PM

Answering that question is largely dependent on what type of business you are and what the business model is. If your business or application is one that is subscription based or has a recurring payments component, then yes; there are a number of benefits to providing ACH payments as an option. Let's take a look at some of the benefits of an ACH Integration:

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3 min read

Instant Checking Account Verification

By Agile Payments on Jun 18, 2018 2:27:55 PM

Instant Checking Account Verification Tools allow businesses the ability to significantly reduce check acceptance at the point of sale.

For businesses that onboard or enroll a new customer in a recurring or subscription based billing environment the ability to instantly confirm checking account data is valid and that the customer has an active bank account eliminates considerable admin burdens that arise from enrolling bad checking account data.

The ACH or electronic check world does not have the authorization component present with credit cards. When processing a credit card you are able to ascertain at the time of payment that the customer has the requisite funds on their card and in turn reserve those funds for capture and settlement. In essence-You know you are getting paid.

For many businesses no authorization component means that aaInstat Checking Account Verification system is needed to mitigate payment acceptance risk.

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3 min read

Checking Account Verification Companies

By Agile Payments on Jun 11, 2018 10:40:02 AM

Checking Account Verification Companies offer tools that enable businesses to verify a checking account is open and in good standing. This service can typically be run in real-time or batch mode.

Businesses that enroll or onboard a new customer in a recurring or subscription based billing environment need to be able to confirm checking account data is accurate and that the customer has a bank account that is both open and in good standing. Checking Account Verification eliminates considerable admin burdens that arise onboarding a new client with non billable data.

Service levels differ with some Checking Account Verification Companies offering basic routing # validation ( bank routing number) to negative database checks. These provide some level of risk mitigation but more insight is available including the ability in real-time to validate the account is open and in good standing. It is important to note a balance inquiry is only possible when the consumer provides credentials that allow access to their specific online banking system.

The ECheck or electronic check world does not have the authorization component present with credit cards. When processing a credit card you are able to ascertain at the time of payment that the customer has the requisite funds on their card and in turn reserve those funds for capture and settlement. In essence-You know you are getting paid.

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3 min read

ECheck Verification Tools

By Agile Payments on Jun 5, 2018 8:52:54 AM

The payments landscape in 2019 requires SaaS applications to utilize sophisticated check acceptance risk mitigation tools.

ECheck Verification Systems and Tools allow a business the ability to significantly reduce check acceptance risk especially in a non face to face environment.

Businesses that enroll or onboard a new customer in a recurring or subscription based billing environment need to be able to confirm checking account data is accurate. and that the customer has a active bank account eliminates considerable admin burdens that arise onboarding a new client with non billable data.

The ECheck or electronic check world does not have the authorization component present with credit cards. When processing a credit card you are able to ascertain at the time of payment that the customer has the requisite funds on their card and in turn reserve those funds for capture and settlement. In essence-You know you are getting paid.

For many businesses no authorization component means that a a ECheck Verification system is needed to mitigate payment acceptance risk.

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2 min read

Benefits of IVR start with reducing expenses

By Gene Krause on May 30, 2018 11:53:10 AM

Interactive voice response technology allows humans to interact with computers, effectively replacing a human on one side of the equation. A company's customers can utilize this technology for paying invoices or amounts due without the need for a human customer service agent to be on the phone from the company's side. IVR payments technology doesn't take vacation days and doesn't call in sick. It's working all the time, 24/7. While there's a cost to implementing IVR for payment remittance, it's far less expensive than human customer service agents staffing those calls. That's where the first benefit is found; reducing customer service expenses in collecting receivables, which leads to a healthier bottom-line.

Topics: IVR Payments
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3 min read

Real-time Checking Account Verification

By Agile Payments on May 29, 2018 8:40:12 AM

Real-time Checking Account Verification Tools allow a business the ability to significantly reduce check acceptance at the point of sale.

For businesses that enroll or onboard a new customer in a recurring or subscription based billing environment being able to confirm checking account data is good and that the customer has a active bank account eliminates considerable admin burdens that arise onboarding a new client with non billable data.

The ACH or electronic check world does not have the authorization component present with credit cards. When processing a credit card you are able to ascertain at the time of payment that the customer has the requisite funds on their card and in turn reserve those funds for capture and settlement. In essence-You know you are getting paid.

For many businesses no authorization component means that a Real-time Checking Account Verification system is needed to mitigate payment acceptance risk.

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2 min read

Are Service Fees possible with IVR Payments and should you use?

By Gene Krause on May 22, 2018 5:36:13 PM

When an organization is employing IVR Payments, there are two payment modals commonly used; Credit cards (including debit cars) and ACH payments. ACH payments (aka, eChecks) don't have any NACHA restrictions on service fees, which are also known as convenience fees or surcharges. Credit cards are a bit trickier. More on that later.

Topics: IVR Payments
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3 min read

Checking Account Verification Tools

By Agile Payments on May 21, 2018 10:40:36 AM

Checking Account Verification Tools: Reduce payment risk from check acceptance

Checking Account Verification Tools offer businesses the ability to reduce check acceptance risk at the point of sale, in person or in an online environment. Checking account verification tools range from an automated routing number check to negative database inquiries options to near real-time insight into current checking account status. Checking account balance validation is possible but this requires either the customer to log-in or provide credentials to their online banking system.

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3 min read

Checking Account Verification Systems

By Agile Payments on May 15, 2018 9:33:13 AM

Checking Account Verification Systems

The ACH or echeck world does not have an authorization component as with credit cards. When processing credit cards you are able to authorize at the time of payment that the customer has the funds available on their cards. Most importantly you are able to reserve those funds for capture and settlement. So you know you are getting paid at the point of sale.

For some businesses this lack of an authorization means that a Checking Account Verification system to mitigate payment acceptance risk must be put in place.

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2 min read

Can Your Company Benefit From Implementing an IVR System?

By Gene Krause on Apr 30, 2018 5:05:22 PM

Interactive Voice Response systems have been around for a while now - and they have improved greatly from the early days of operation. No longer do companies have to worry about inaccuraccies and slow processing times with IVR technology. The robust IVR systems of today have lead more and more companies to adopt Interactive Voice Response (IVR) for various customer service related needs.

Topics: IVR Payments
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3 min read

ACH Payment Processing (eChecks) with IVR Payments

By Gene Krause on Apr 16, 2018 12:11:05 PM

IVR Payments and ACH Processing

Will accepting ACH via IVR Payments improve your receivables? Organizations and businesses who invoice their customers are always looking for efficiency and reduction of costs associated with receivables. Many times this means exploring various payment channels that could be employed. There are a number of different payment channels, and also subsets of the payment channels that are created using today's technology that offer added value to both merchant organizations and their customers.

Topics: IVR Payments
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4 min read

Loan Payments Automation | Reducing a Credit Union's Customer Service Workload

By Gene Krause on Feb 20, 2018 4:42:06 PM

Here at Agile Payments, we have been working with credit unions for a long time. Some for partnerships in enabling their client base with merchant processing solutions or solutions like direct deposit payroll for internal use. Not too long ago a credit union client came to us with some specific needs; mainly reducing the amount of time that their customer service reps spend in taking payments over the phone and replacing what was a difficult to use website payment system.

Topics: IVR Payments
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The amazing growth of Fintech

By Gene Krause on Jan 29, 2018 10:09:58 AM

 

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6 min read

Agile Payments Interview with Agree.com founder David Jay and how Payments have played a crucial role

By Agile Payments on Jan 10, 2018 8:40:37 AM

 

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Topics: payfac
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6 min read

Agile Payments Interview with Online Contract Platform Agree.com Founder David Jay

By Agile Payments on Dec 6, 2017 9:05:42 AM

 

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4 min read

Understanding Payment Card Industry Compliance

By Gene Krause on May 15, 2017 9:00:00 AM

If you’re a SaaS provider considering becoming a credit card Payment Aggregator, or Payment Facilitator (Payfac) as a way to boost your bottom line by providing additional services to users of your application, you’re not alone.

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3 min read

Why an ACH option is a Must-Have for Recurring Billing

By Wayne Akey on May 11, 2017 9:00:00 AM

Payment collection is generally considered the most important business task and the most dreaded. A recurring billing solution is a fantastic tool to ease the burdens associated with payment collection by making your SaaS application user’s business life easier and more profitable.

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3 min read

SaaS Payment Gateway Integration: Is your Payment Gateway a Partner or a One-Way Street?

By Gene Krause on May 4, 2017 9:00:00 AM

I have a good friend that makes me laugh a lot. When we talk about someone that seems to only take and gives little value, he says, “Yeah, they name streets after that guy — one way.”

Topics: SaaS Chatter
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3 min read

ACH Aggregation Options for the SaaS Platform Provider

By Gene Krause on Apr 27, 2017 9:00:00 AM

Payment Aggregation, or Payment Facilitation (Payfac) offers SaaS companies the ability to provide another layer of service to their users by acting as a Master Merchant for ACH payment processing. For tech-savvy SaaS platforms that have the resources to deal with compliance and risk mitigation issues on behalf of their users, Payfac is an attractive option.

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2 min read

5 Ways SaaS Providers Can Leverage Partnerships for Growth

By Wayne Akey on Apr 24, 2017 9:00:00 AM

If you were to make a list of the top 10 SaaS providers in the market today and in turn list what makes them so successful, having business partnerships would certainly be a common trait among them.

Topics: SaaS Chatter
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4 min read

Reducing Credit Card Declines With Proactive & Reactive Outreach

By Wayne Akey on Apr 17, 2017 8:00:00 AM

If you’re a business owner, you know how frustrating it can be to wait to collect on payments. Accepting credit cards is meant to ease some of that frustration with faster acceptance and payment from customers.

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3 min read

Saas Payment Processing: Two Powerful Ways to Create Massive Profit Growth

By Wayne Akey on Apr 13, 2017 9:00:00 AM

"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." - Archimedes

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3 min read

SaaS Payments: To Stripe or Not to Stripe

By Gene Krause on Apr 10, 2017 8:00:00 AM

Software as a Service providers (SaaS) have many options when it comes to addressing payment-processing needs. Stripe is a fairly new player in the payments space, but one that has quickly established itself as a  preferred platform for developers.

Topics: SaaS Chatter
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3 min read

Minimize Credit Card Declines using the Credit Card Recurring Indicator

By Wayne Akey on Apr 3, 2017 2:30:00 PM

Payment collection is vital for merchants relying on subscriptions and recurring billing. Unfortunately, credit card decline rates present a serious challenge when processing recurring payments. Declines can result from fraud, reissued cards, the switch to EMV cards, as well lost and stolen cards. Regardless of the cause, these declined cards present problems for billers. Minimizing credit card declineshas become masively important.

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