Agile Payments Blog

2 min read

IVR Billing

Oct 10, 2018 12:04:34 PM

IVR Billing - 24/7/365 Automated Customer Payment Center

Callers interact with the IVR Payment System via touch tone or voice prompts, allowing them to make payments due without the need for human interaction from the merchant organization side.

An IVR Billing Phone Payment system makes it easy for your customers to make payments and eliminate loads of man hours accepting payments over the phone using traditional methods. Some of the benefits of IVR Billing:

  • No staffing considerations on the organization’s side. Saves massive time and expense
  • The system is always on 24/7/365
  • Customer satisfaction from self service payment optionsivr billing
  • Self-service efficiency; no waiting on hold
  • Greatly reduce payment related man hours
  • Quick setup
  • Multiple languages supported
  • PCI compliant and certified platform
  • Completely integrated with our virtual terminal and API integrations.
  • Single source for reporting of all credit card and ACH/eCheck payments.
  • Consumer convenience fees enablement to offset processing costs possible for many industries or organization types.
  • Reduced PCI scope when eliminating human interaction of accepting payments via phone.

With the Agile Payments interactive voice response (IVR) system, customer service time spent answering phone calls and entering transaction manually can be eliminated. Customers no longer have to wait on hold waiting for a customer service rep to answer, improving timely payments and providing better customer satisfaction.

Contact Us Today for more info on IVR Billing

Topics: IVR Payments

Wayne Akey
Written by Wayne Akey

Wayne Akey works collaboratively with SAAS providers whose clients have recurring billing needs to create innovative payment solutions and new revenue streams. He has partnered with dozens of software providers to create integrated payment solutions that solve recurring billing problems and generate significant recurring revenue. He has experience in: ACH Processing | Payment Partnerships | Payment Gateway Integration | Credit Card Decline Mitigation | Payment Aggregation. Wayne is the author of “Explode SAAS Revenue by 84%: A Guide to Geometric Growth using Integrated Payment Processing”. To learn how your software application can become a billing solution for your users as well as generate additional revenue streams, contact Wayne today at wakey@agilepayments.com. We guarantee you will learn how to improve revenue per client by at least 10% or we will donate $500 to the charity of your choice.

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