Agile Payments Blog

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Best IVR Payment Systems

Oct 3, 2018 7:29:00 AM

Best IVR Payment Systems: What to look for in your IVR Payment search

An IVR Payment Solution creates new customer option that allows customers to pay bills or invoices without involving business staff or resources. Customers dial into a  phone and connect to an automated IVR system that interacts via voice prompts with the caller, allowing them to pay amounts due without human interaction from the business side.

Interactive Voice Response Payment Solutions never takes time off; always working for your organization, 24 hours a day, 7 days a week and 365 days a year. IVR transactions enable your business to streamline operations and offer more customer IVR Pay options.best ivr payment systems

Your business can accept Interactive Voice Response (IVR) payments using a customizable IVR platform to suit your specific needs. When callers are connected with the IVR Payment system, they can be presented with pre-recorded scripts or custom scripts, depending on the organization’s requirements. There are currently more than 20 languages to choose from and enable for callers who speak different languages, should the organization have the need. PCI IVR Payment Software can be configured to meet all of your self service payment needs.

But what makes for the best IVR Payment Systems?An PCI IVR Solution for Phone Payments  makes it easier for your customers to make payments and eliminate many man hours spent taking payments over the phone using traditional methods. Some of the benefits of No staffing considerations for human involvement on the organization’s side. Here are features of the best IVR Payment Systems

  • PCI Compliant IVR Payments: The solution must offer data security and compliance
  • Dual Credit Card and ACH Payment options  
  • The system is always on, every day of the year. No down time [redundant servers]
  • Easy to configure “flow chart” call routing
  • Multiple language support
  • Support for convenience fee assessment to the caller. Business has potential to offset payment and usage fees
  • Once set up additions/edits are easily configured
  • Greatly reduce organizational man hours
  • Quick setup
  • Easy to implement
  • Support for invoice uploading for customer “look up”

We don’t provide out of the box integration solutions for software application payment integration clients. Rather, every aspect of the factors that might be involved in the application’s requirements are examined, resulting in a pathway for a successful payments integration.

Contact AgilePayments for you IVR Payment needs today

 

Topics: IVR Payments

Wayne Akey
Written by Wayne Akey

Wayne Akey works collaboratively with SAAS providers whose clients have recurring billing needs to create innovative payment solutions and new revenue streams. He has partnered with dozens of software providers to create integrated payment solutions that solve recurring billing problems and generate significant recurring revenue. He has experience in: ACH Processing | Payment Partnerships | Payment Gateway Integration | Credit Card Decline Mitigation | Payment Aggregation. Wayne is the author of “Explode SAAS Revenue by 84%: A Guide to Geometric Growth using Integrated Payment Processing”. To learn how your software application can become a billing solution for your users as well as generate additional revenue streams, contact Wayne today at wakey@agilepayments.com. We guarantee you will learn how to improve revenue per client by at least 10% or we will donate $500 to the charity of your choice.

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