Agile Payments Blog

Gene Krause

Gene has been consulting businesses of all sizes for 20 years and providing them with strategic payments and gateway integrations.

Recent Posts

2 min read

ACH Payment Gateway API

By Gene Krause on Oct 17, 2018 2:35:36 PM

While the ACH network is still a batch network, utilizing an ACH Payment Gateway API can do wonders for software applications in enhancing their capabilities by communicating with a real-time communication integration. Let's examine some of the modern communication tools available from these ACH gateways.

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2 min read

Bill Presentment Solutions

By Gene Krause on Sep 10, 2018 3:51:42 PM

The days of organizations mailing out invoices and billing statements to their customers are slowly but surely coming to an end. Technology is making sure of that. What's replacing snail-mailed billing statements? It's not just one particular service type, but near the top of the list would be Bill Presentment Solutions

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2 min read

Why Electronic Bill Payment Services?

By Gene Krause on Aug 31, 2018 8:08:00 AM

As the populations ages and customers of a younger age become bill payers of businesses and organizations, the greater the need for payment remittance to be accomplished through electronic systems. Electronic Bill Payment Services is one such system that businesses should consider adopting. Here's why.

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2 min read

Top 3 reasons your organization can benefit from  Electronic Bill Presentment Companies

By Gene Krause on Aug 30, 2018 3:49:36 PM

Businesses and organizations who rely on customer service agents to handle incoming calls for billing payment remittance are at the top of the list for those who can best benefit from adopting systems from Electronic Bill Presentment Companies. Let's examine some reasons why...

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3 min read

Top 5 Reasons to Utilize an Electronic Bill Presentment and Payment System

By Gene Krause on Aug 21, 2018 9:28:48 PM

Organizations who employ an electronic bill presentment and payment solution benefit in many ways. Here are a few of the most important reasons businesses choose to do so. Does your organization still rely on mailed-in or phoned-in payments? Let's dive into the EBPP option of becoming more efficient

 

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3 min read

The Single Most Important Benefit of ACH Integration for SaaS with Recurring Payments

By Gene Krause on Jun 29, 2018 1:10:20 PM

Lower processing fees

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4 min read

What does a successful ACH integration look like?

By Gene Krause on Jun 22, 2018 2:01:27 PM

While a successful ACH API integration largely depends on the business and their requirements itself, there are a few things that cross the requirement boundaries and apply to most all ACH integration needs.

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2 min read

IVR Payments, now with Canadian EFT

By Gene Krause on Jun 20, 2018 1:25:37 PM

Agile Payments has been providing IVR payment solutions to the U.S. market for quite a while. Canadian companies have also been able to utilize IVR payments from Agile Payments for the same time period except for one small problem; they haven't been able to utilize the eCheck (eCheque) payment rail. Canadian businesses and organizations can now enjoy the same benefits that U.S. companies have been benefitting from in utilizing the ACH network. In Canada it is referred to as the EFT network. 

Using an Electronic Funds Transfer Canada Solution can save significant time and money while offering customers a new payment option.

Topics: IVR Payments
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3 min read

Will your company benefit from an ACH integration?

By Gene Krause on Jun 19, 2018 12:00:44 PM

Answering that question is largely dependent on what type of business you are and what the business model is. If your business or application is one that is subscription based or has a recurring payments component, then yes; there are a number of benefits to providing ACH payments as an option. Let's take a look at some of the benefits of an ACH Integration:

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2 min read

Benefits of IVR start with reducing expenses

By Gene Krause on May 30, 2018 11:53:10 AM

Interactive voice response technology allows humans to interact with computers, effectively replacing a human on one side of the equation. A company's customers can utilize this technology for paying invoices or amounts due without the need for a human customer service agent to be on the phone from the company's side. IVR payments technology doesn't take vacation days and doesn't call in sick. It's working all the time, 24/7. While there's a cost to implementing IVR for payment remittance, it's far less expensive than human customer service agents staffing those calls. That's where the first benefit is found; reducing customer service expenses in collecting receivables, which leads to a healthier bottom-line.

Topics: IVR Payments
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2 min read

Are Service Fees possible with IVR Payments and should you use?

By Gene Krause on May 22, 2018 5:36:13 PM

When an organization is employing IVR Payments, there are two payment modals commonly used; Credit cards (including debit cars) and ACH payments. ACH payments (aka, eChecks) don't have any NACHA restrictions on service fees, which are also known as convenience fees or surcharges. Credit cards are a bit trickier. More on that later.

Topics: IVR Payments
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2 min read

Can Your Company Benefit From Implementing an IVR System?

By Gene Krause on Apr 30, 2018 5:05:22 PM

Interactive Voice Response systems have been around for a while now - and they have improved greatly from the early days of operation. No longer do companies have to worry about inaccuraccies and slow processing times with IVR technology. The robust IVR systems of today have lead more and more companies to adopt Interactive Voice Response (IVR) for various customer service related needs.

Topics: IVR Payments
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3 min read

ACH Payment Processing (eChecks) with IVR Payments

By Gene Krause on Apr 16, 2018 12:11:05 PM

IVR Payments and ACH Processing

Will accepting ACH via IVR Payments improve your receivables? Organizations and businesses who invoice their customers are always looking for efficiency and reduction of costs associated with receivables. Many times this means exploring various payment channels that could be employed. There are a number of different payment channels, and also subsets of the payment channels that are created using today's technology that offer added value to both merchant organizations and their customers.

Topics: IVR Payments
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4 min read

Loan Payments Automation | Reducing a Credit Union's Customer Service Workload

By Gene Krause on Feb 20, 2018 4:42:06 PM

Here at Agile Payments, we have been working with credit unions for a long time. Some for partnerships in enabling their client base with merchant processing solutions or solutions like direct deposit payroll for internal use. Not too long ago a credit union client came to us with some specific needs; mainly reducing the amount of time that their customer service reps spend in taking payments over the phone and replacing what was a difficult to use website payment system.

Topics: IVR Payments
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The amazing growth of Fintech

By Gene Krause on Jan 29, 2018 10:09:58 AM

 

08-01-2018-growth-of-fintech
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4 min read

Understanding Payment Card Industry Compliance

By Gene Krause on May 15, 2017 9:00:00 AM

If you’re a SaaS provider considering becoming a credit card Payment Aggregator, or Payment Facilitator (Payfac) as a way to boost your bottom line by providing additional services to users of your application, you’re not alone.

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3 min read

SaaS Payment Gateway Integration: Is your Payment Gateway a Partner or a One-Way Street?

By Gene Krause on May 4, 2017 9:00:00 AM

I have a good friend that makes me laugh a lot. When we talk about someone that seems to only take and gives little value, he says, “Yeah, they name streets after that guy — one way.”

Topics: SaaS Chatter
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3 min read

ACH Aggregation Options for the SaaS Platform Provider

By Gene Krause on Apr 27, 2017 9:00:00 AM

Payment Aggregation, or Payment Facilitation (Payfac) offers SaaS companies the ability to provide another layer of service to their users by acting as a Master Merchant for ACH payment processing. For tech-savvy SaaS platforms that have the resources to deal with compliance and risk mitigation issues on behalf of their users, Payfac is an attractive option.

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3 min read

SaaS Payments: To Stripe or Not to Stripe

By Gene Krause on Apr 10, 2017 8:00:00 AM

Software as a Service providers (SaaS) have many options when it comes to addressing payment-processing needs. Stripe is a fairly new player in the payments space, but one that has quickly established itself as a  preferred platform for developers.

Topics: SaaS Chatter
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4 min read

SaaS Payment Processing: What are your options?

By Gene Krause on Mar 8, 2017 3:22:27 PM

Software as a Service (SaaS) applications payment needs typically need a shopping cart / payment checkout or the ability to manage recurring or subscription payments. Both present challenges and opportunities for the SaaS platform but our focus will be on the recurring payment functionality.

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7 min read

Cracking The SaaS Sales Marketing Code

By Gene Krause on Jan 31, 2017 10:04:57 PM

It’s a new year and 2017 is bound to bring more surprises than any of us could imagine. The goal is not to take you down an exhaustive road of enumeration, but to reexamine the SaaS sales themes we should be focusing on in 2017. The bad thing about information surge is that good ideas and plans can get buried. Keep your focus on what is important.

Topics: Blog
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10 min read

Top SaaS Bloggers in 2017

By Gene Krause on Jan 17, 2017 11:00:55 PM

There are many top SaaS bloggers that are making an impact. They’re smart, informed, and they have a handle on the SaaS market. There are varying forecasts estimating the size of the SaaS market. One thing everyone believes is that SaaS markets are going to expand in 2017.

Topics: Blog
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11 min read

How to Grow Your SaaS Business Using Facebook Insights

By Gene Krause on Jan 3, 2017 10:14:37 PM

Have you heard the one about the guy who walks into the bar with his pet baby chimpanzee? Well the way I heard it goes something like this...

Topics: Blog
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13 min read

27 SaaS Online Marketing Tools to Use In 2017

By Gene Krause on Dec 20, 2016 10:58:19 AM

What did the elephant say to the naked man? Hey, that's cute but can you breathe through it? Silly right? Isn't that how we all feel whenever a tech peddler asks us to demo one of their new online marketing tools?

Topics: Blog
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12 min read

Marketing Your SaaS Business for Dirt Cheap

By Gene Krause on Dec 6, 2016 10:45:13 AM

As an SaaS provider, there’s a strong likelihood that you may not have the same marketing budget as large competitors. Duh, right? Sound too good to be true? I assure you it isn't.

Topics: Blog
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