Agile Payments Blog

Gene Krause

Gene has been consulting businesses of all sizes for 20 years and providing them with strategic payments and gateway integrations.

Recent Posts

2 min read

Restaurants: Touchless Payments for Carryout

By Gene Krause on Apr 3, 2020 2:58:37 PM

While we are flat in the midst of the Covid-19 pandemic, our payments related inquiries have changed a bit. More companies are looking for ways to accept payments and donations and either eliminating or reducing the normal methods in which they typically accept payments.

Topics: sms payments ivr
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3 min read

Call Center Payment Processing

By Gene Krause on Mar 23, 2020 4:01:35 PM

Call center payment processing varies from organization to organization in terms of how it is managed, but the most used methods are from one of the following methods:

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2 min read

What Does a Successful Payment Gateway Integration Look Like?

By Gene Krause on Feb 5, 2020 1:06:52 PM

Ideally, organizations looking for a Payment Gateway Integration for SaaS start considering their options far in advance of the new application going live. Or in the case of an existing application, far in advance of the need to flip the switch on for the payment processing functionality that the new payment gateway integration will be supporting.

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3 min read

Looking at the Correct Priorities in a Payment Gateway Integration?

By Gene Krause on Jan 27, 2020 10:02:35 PM

We're continually surprised at the differing perspectives and priorities that various organizations and companies have for integrating to a Payment Gateway Integration. However, there is one constant; each and every integrating organization or their client using base that sells a service or product. To put it simply, they are looking to make a profit from their sales via electronic transactions. Aren't we all (profit)?

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2 min read

Integrating the On-Boarding of ACH Processing in an SaaS Application

By Gene Krause on Jan 14, 2020 1:08:57 PM

Software applications that require payments functionality often can benefit from adding the ACH payment rail. That's especially true for applications that have a subscription or recurring payments component. Thus the application's management or stakeholders will look to various ACH Providers for discussing requirements and finding a solution that meets their needs.

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2 min read

Media marketing - How to Leverage IVR for Order and Payment Acceptance

By Gene Krause on Jan 14, 2020 1:06:22 PM

Marketing products or services via mass media to consumers can result in an enormous number of consumer responses, sometimes flooding a call center or even some IVR systems. If the media used is television or radio, the consumer responses arrive at a narrow, but predictable time, further challenging an IVR system's capabilities. Having an IVR system that can handle the call load is just one critical issue that media marketers face in fulfilling their customer orders and accepting consumer payments.

Topics: IVR Payments
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3 min read

Late Payments Acceptance via IVR

By Gene Krause on Jan 14, 2020 1:05:24 PM

Interactive Voice Response (IVR) has been around for quite a while now, and it's use for payments acceptance has grown significantly in recent years. With recent advents in IVR systems along with increased cell phone adoption, businesses and organizations now have more tools to bill their customers and collect and accept late payments by phone.

Topics: IVR Payments
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2 min read

So You Need an ACH Transfer API - 2020

By Gene Krause on Jan 14, 2020 1:04:32 PM

What is an ACH Transfer API, anyway? Quite simply, it's an API that provides the ability for a software application to integrate ACH processing capabilities for the purpose of providing the application to originate, manage and report on the transfer of funds between bank accounts.

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2 min read

What are your eCheck API requirements for 2020?

By Gene Krause on Jan 13, 2020 10:18:11 AM

If you're part of a SaaS dev team or a stakeholder and have determined that your application has a need for an eCheck API, have you defined your requirements?

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2 min read

Where are the ACH API Providers?

By Gene Krause on Jan 13, 2020 10:14:27 AM

ACH API Providers are organizations that provide an API for the purpose of integrating a software application to originate and manage ACH transactions. 

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2 min read

ACH Payment API Requirement Considerations for 2020

By Gene Krause on Jan 13, 2020 10:13:45 AM

Many software applications have a need to accept payments, and many require the need to integrate payments functionality via an API. For some of these application organizations, integrating to a credit card API isn't enough and have a need to integrate to an ACH Payment API.

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2 min read

Considering an ACH Payments API in 2020

By Gene Krause on Jan 9, 2020 1:52:17 PM

Software organizations that serve a customer base having recurring payments can better position themselves by integrating to an ACH Payments API. There are many reasons this is true, but the underlying fact that allows this is that these type organizations have a customer base of a subscription nature and who know their customers well.

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2 min read

ACH API Provider 2020, What Is Needed?

By Gene Krause on Jan 9, 2020 1:51:37 PM

If your organization is looking to integrate ACH payment processing, you likely have compiled a list of what your requirements are that are needed from the ACH API Provider. Integrating organizations can differ greatly in their needs, so be sure to have your transaction flows documented.

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2 min read

Canadian EFT - API Integration

By Gene Krause on Jan 9, 2020 1:47:29 PM

Many organizations are stuck in the world of managing their Canada EFT transactions by way of file submission. In some cases using antiquated windows software that is limited at best in ongoing maintenance. Fortunately there are Canadian EFT API integrations available.

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2 min read

ACH Payment Gateway API

By Gene Krause on Jan 9, 2020 1:26:52 PM

While the ACH network is still a batch network, utilizing an ACH Payment Gateway API can do wonders for software applications in enhancing their capabilities by communicating with a real-time communication integration. Let's examine some of the modern communication tools available from these ACH gateways.

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2 min read

Risks of Direct Deposit Payroll Processing

By Gene Krause on Sep 24, 2019 1:21:44 PM

Recent news has once again exposed the reality that there are inherent risks for a third party ACH processor in handling and processing payroll transactions for a company who handles payroll for multiple companies or even a single company's needs. 

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3 min read

Property Management, Leveraging an ACH Integration

By Gene Krause on Sep 19, 2019 12:59:12 PM

Property management applications are extremely popular today. There is rarely a week that goes by where we are not contacted by a software application that serves property management in some way or another. Often, we are discussing payments solutions with many at one time.

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2 min read

Is ACH a Requirement for Applications With a Recurring Payments Component?

By Gene Krause on Sep 10, 2019 3:48:16 PM

Applications that have a subscription component can differ in many ways, but almost universally there is an advantage for the application to integrate to an ACH API for origination and management of recurring payments. requirement, maybe not. Advantage to integrate and offer, most certainly.

One of the common problems that subscription based applications

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3 min read

ACH Payment Facilitation

By Gene Krause on Jul 15, 2019 10:34:16 AM

The ACH Facilitator : What you must know

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4 min read

SaaS - Expanding Market Reach to Canada With Payments

By Gene Krause on May 28, 2019 2:15:18 PM

Have a software application with a payments requirement and want to enter the Canadian market? We'll show you how.
Overview
Payment Rails
EFT API
Processing Costs
Recurring Payments
Payment Facilitation

Overview: For software applications, especially those that serve a vertical base of client user organizations, one logical way to expanding market reach is to open up the application to countries outside your initial geographical focus. Often the logical choice is a near or adjoining country. In the case of applications that were born is the United States the choice is commonly Canada.

Topics: Canada
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3 min read

Why the Payment Aggregator Business Model is Compelling

By Gene Krause on Mar 21, 2019 8:00:00 AM

Payment Aggregation, or Payment Facilitation (Payfac), allows a SaaS company to act as a master merchant for its users. The SaaS provider onboards its clients via a fairly non-intrusive application process, and this easy, fast onboarding makes it simple for the SaaS company’s users to begin accepting customer payments very quickly.

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3 min read

Checklist for Finding the Best Payment Aggregation Partner

By Gene Krause on Mar 20, 2019 2:16:00 PM

The number of SaaS companies looking into payment processing on behalf of their customers is growing rapidly. More and more companies are looking at Payment Aggregation | Payment Facilitation as an attractive option to provide a service that offers fast, easy onboarding for their customers and generate new revenue streams in the process.  

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5 min read

Why WePay is Wrong About PayFac ROI

By Gene Krause on Mar 19, 2019 12:12:42 PM

Recently, PYMNTS, a leading payments and commerce industry news site published a piece on PayFacs based on an interview with WePay co-founder Richard Aberman.

Hyperbole aside, we want to examine Mr. Aberman’s view and provide some balance to the conversation for companies exploring payment facilitation.

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4 min read

7 Must-Haves in a Payment Facilitation Partner

By Gene Krause on Mar 18, 2019 12:40:00 PM

As the idea of Payment Facilitation gains traction, more and more SaaS companies are exploring becoming a PayFac. Conceptually, it is an attractive feature to introduce: fast, easy, onboarding and new means of revenue generation. In fact, independent software vendors and SaaS companies are poised to generate $4.4 billion in revenue from payment processing alone by 2021.

There exists a number of issues that need consideration prior to becoming a Payment Facilitator or Payfac, however.  While the benefits of facilitation are clear, companies cannot overlook the essentials of selecting a facilitation partner. The nature of your partnership will be key in ensuring appropriate customer service, profit generation and risk or liability mitigation.

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2 min read

Can an ACH API benefit your organization? 2019 Version

By Gene Krause on Feb 25, 2019 2:49:00 PM

ACH payments and disbursements aren’t new. ACH payments have been around since 1974, and by the end of 2016, the total volume of ACH processing exceeded $40 trillion. If you have made monthly AutoPay payments for your mortgage, paid a credit card bill or received salary as direct deposit, those transactions were via ACH.Any SaaS application that has a user base with recurring or subscription payments needs must include ACH payments as a payment rail option. In many cases ACH should be the defacto payment method for anything recurring. The simple fact is that ACH transactions have much lower processing costs than do credit card transactions. Further, credit card decline rates can cause havoc with recurring payments because of much higher decline rates. How the SaaS development team decides to manage recurring payments should be their choice. They may opt to utilize the ACH API’s recurring scheduling system or, manage the recurring schedule within their application.

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