Agile Payments Blog

Coleman Akey


Recent Posts

2 min read

Why ALL Health Care Organizations Need SMS Payments

By Coleman Akey on Apr 14, 2020 11:51:00 AM

Nobody looks forward to a hospital visit, but collecting payments via SMS can make a patient’s hospital experience better. Paying by text means avoiding the crowded billing office, and  patients leaving the hospital, doctor’s office, etc. as soon as possible (instead of waiting to make a payment). 

Topics: sms payments
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2 min read

SMS Payments for Charity: A Necessity in 2020

By Coleman Akey on Apr 8, 2020 12:36:59 PM

SMS stands for Short Messaging Service, and centers around cell phone texting. SMS Payment Solutions allow businesses to text customers with payment reminders/confirmation and accept payment via the cell phone.

Topics: sms payments
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1 min read

Why EVERY Charity Needs to Utilize IVR Payments

By Coleman Akey on Apr 8, 2020 11:51:09 AM

Interactive Voice Recognition (IVR) is computer technology that offers automated secure payment by phone by replacing human interaction within call centers. A phone system offers voice prompts that route calls to an IVR system instead of utilizing live customer service operators. An IVR system can handle huge loads of calls that would otherwise require substantial man hours.

Topics: ivr
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2 min read

Understanding the Benefits of SMS Payments For Transportation

By Coleman Akey on Apr 2, 2020 11:02:00 AM

SMS payments, or “Pay by Text payments”,  allow customers to pay for services or goods via a mobile phone text message. The customer typically receives a text prompting them to initiate payment via a website interface or additional text messaging. Almost any business that takes payments for goods or services can realize operational costs savings and an uptick in collected revenues by choosing to accept payments by text message.

Topics: sms payments
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2 min read

SMS Payment Solutions: The 2020 Guide

By Coleman Akey on Mar 30, 2020 8:00:00 PM

 

 

 

The 2020 payments landscape demands sophisticated check acceptance risk mitigation tools. Businesses now have a new tool for collecting customer payments. SMS Payment Solutions allow businesses to:

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1 min read

Don't Miss Out on IVR For Property Management!

By Coleman Akey on Mar 27, 2020 5:11:26 PM

When rent payments come due, you don’t want your property management staff overwhelmed! If your property management complex is closed on the weekends, clerks are likely to be overwhelmed as soon as they open on the next available business day. Likewise, today’s customers expect to be able to make payments whenever, wherever.

Topics: ivr
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2 min read

Why All Utility Companies NEED SMS Payments

By Coleman Akey on Mar 25, 2020 3:56:23 PM

Today’s consumer expects service easily and instantly, with practically 80% of consumers expecting national brand service leves from their local service provider counterparts. Pay by Text solutions, or Short messaging service (SMS) solutions, are a great way for your Utility Company to offer a simple, effective customer service option.

Topics: sms payments
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1 min read

Understanding IVR For Utility Companies

By Coleman Akey on Mar 25, 2020 11:54:02 AM

Despite the convenience of online payments, 62% of utility customers claim to prefer making a payment without logging into a system. Likewise, more than ¾ of general consumers have claimed to make at least one payment per month via the phone. 

Topics: ivr
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1 min read

SMS Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 2:08:34 PM

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1 min read

IVR Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 1:09:26 PM

78% of consumers have reported making at least one payment per month via phone payments, with 60% preferring our phones to make payments. This means storage facilities are in a prime position to utilize an IVR Payments system in 2020.

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1 min read

SMS Payments For Waste Management

By Coleman Akey on Mar 17, 2020 1:16:00 PM

The waste management sphere is seeing a major increase in the volume of electronic payments. More than 3/4 of consumers expect local service providers to offer the same degree of service as national brands, which simply makes having an electronic payments system that handles credit cards/ACH payments necessary in 2020. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.

Topics: sms payments
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1 min read

IVR Payments For Waste Management

By Coleman Akey on Mar 15, 2020 3:38:11 PM

The public utilities and municipalities realm is experiencing a major increase in electronic payments. With 79% of consumers expecting local service providers to offer same level service as national brands, an electronic payments system that handles credit cards/ACH payments is a necessity in 2020. An Interactive Voice Response (IVR) system is a simple, effective way for your waste management business to provide more thorough customer service.

Topics: IVR Payments
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3 min read

Check Verification Process

By Coleman Akey on Jan 9, 2020 1:43:50 PM

In 2020 the payment landscape demands sophisticated check acceptance risk mitigation tools. A Check Verification Process mitigates check acceptance risks at the point of sale, with verification options ranging from automated routing number check and negative database options, to near real-time inquiries into current checking account status.

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3 min read

Payment Facilitator or Payments Partnership? Which option is the better fit for your SaaS

By Coleman Akey on Jan 9, 2020 1:20:44 PM


SaaS companies that offer payment processing solutions must decide whether of not become a Payment Facilitator or engaging in a Payments Partnership is the most viable solution for their business. Neither is 

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1 min read

Bank Account Owner Authentication Service: Moving Beyond Check Verification Services

By Coleman Akey on Aug 6, 2019 11:39:00 AM

Bank Account Owner Authentication Service: Moving Beyond Check Verification Services

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2 min read

Utilizing a Canada Electronic Funds Transfer

By Coleman Akey on Mar 22, 2019 11:26:00 AM

Canada Electronic Funds Transfer is easiest and most cost effective solution to managing Canadian ACH, allowing businesses based in Canada to debit checking accounts for one-time or recurring payments.

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2 min read

Canada Electronic Funds Transfer

By Coleman Akey on Mar 22, 2019 11:24:00 AM

Canada Electronic Funds Transfer processing options are scarce compared to the ACH processing providers available in the United States. Options are limited because of the small number of banks that run the payments sphere. This makes it difficult to gain access to Canada EFT processing.Utilizing a canada electronic funds transfer allows Canadian businesses to debit checking accounts for one-time or recurring payments.

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2 min read

What is a Managed PayFac?

By Coleman Akey on Mar 19, 2019 2:09:00 PM

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2 min read

Managed Payfac Solutions

By Coleman Akey on Mar 19, 2019 12:08:41 PM

Businesses that are Payment Facilitators [Payfacs] are in essence Master Merchants that process credit and debit card transactions for their sub-merchants within their payment application.

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1 min read

ACH Check Validation Providers

By Coleman Akey on Jan 29, 2019 8:54:53 PM

The majority of the time payment rejects are accidents, and making customers go through the hassle of the sale process again will undoubtedly lead to a fraction of those sales being lost. By leveraging checking account verification tools businesses can reduce the chance of losing customers over simple data entry errors. Businesses that rely on future billing are especially vulnerable to bad check data, utilizing ACH Check Validation Providers can dramatically reduce bad check acceptance and the subsequent workflow problems.

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1 min read

Verifying Bank Account Ownership: Understanding your Options

By Coleman Akey on Jan 23, 2019 12:22:59 PM

Advances in the online payments sphere have now made it possible for businesses to verify bank account ownership. This real-time checking account verification can confirm that a consumer or business owns the account, and is authorized to transact.

Verifying Bank Account Ownership via an online application provides businesses with comprehensive, instantaneous insight into the person/business whose check payment the business wants to accept or enroll in a recurring billing plan.

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1 min read

ACH Check Validation

By Coleman Akey on Jan 15, 2019 6:04:50 PM

The ACH Check Validation Services allow merchants to reduce check acceptance risk at the point of sale (both online and in person). Available options include:

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2 min read

Checking Account Owner Authentication Service: How can it Help your Business?

By Coleman Akey on Dec 12, 2018 1:53:25 PM

 

The ability to verify checking account ownership is a pivotal element of reducing the risk of enrolling a new customer with potentially bad check information.

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2 min read

Bank Account Verification: Understanding Risk Mitigation Options

By Coleman Akey on Dec 6, 2018 4:52:08 PM

The ACH or electronic check world unfortunately lacks the authorization component present with credit cards, making Bank Account Verification a necessity for SaaS businesses looking to mitigate payment acceptance risks.

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2 min read

Bank Account Validation: Exploring Your Options

By Coleman Akey on Dec 4, 2018 4:33:53 PM

Bank Account Validation allows merchants to mitigate check acceptance risk at the point of sale by providing an opportunity to validate that an account is open and in good standing prior to the account being loaded into a recurring billing engine. This means that data entry errors, potentially closed accounts, or fraud can be caught before finalizing the sale.

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