Agile Payments Blog

3 min read

4 Key Considerations for Credit Card Payment Integrations for SaaS With Recurring Payments

By Gene Krause on Jul 1, 2020 2:19:54 PM

Any software application having a requirement to accept payments will most likely need to integrate a credit card payment integration solution. Even applications with a subscription model will likely do so, even though ACH processing lends itself very nicely to models with a recurring payment component. The fact of the matter is that credit cards are the go-to payment modal in the card not present space. If you are part of a team on a SaaS payments project, here are some key areas that you should explore.

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3 min read

3 Considerations for Your SaaS' Payment Gateway Integration

By Gene Krause on Jul 1, 2020 11:45:07 AM

Having been supplying payment gateway integration solutions for over 20 years now, we certainly hear some common themes when discussing potential integration solutions with prospective clients. As one prospect put it, "I think it's now become part of the developers DNA that Stripe is the defacto integration solution." Who can argue with elegant API's and fairly ease of boarding, right?

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5 min read

NACHA 2021 ACH Rule Change Mandates Checking Account Validation For Web Based Payments

By Wayne Akey on Jun 29, 2020 8:41:36 AM

What does the new NACHA ruling around WEB ACH transactions really mean and why has it been implemented?

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4 min read

How Fintech Can Help Small Businesses Manage Money

By Agile Payments News on Jun 3, 2020 1:28:45 PM

If you work in the professional services industry then you likely have heard the buzzword, Fintech over the years. Fintech, or businesses that combine financial services with technology, have become somewhat of a phenomenon in recent years. These companies, often from Silicon Valley, are sleek, modern businesses that approach the finance industry with sophisticated technology to optimize business financing processes such as payments, banking, and more.

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2 min read

Top 10 Things to Look For In An ACH API

By Wayne Akey on Jun 3, 2020 1:15:37 PM

An ACH API integration enables a business or SaaS platform to automate ACH
payment processing and reconciliation. Any business that accepts recurring payments should leverage the ACH network for 2 compelling reasons:

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2 min read

Top 3 Things to Look For in an IVR Payments Partner

By Gene Krause on Jun 1, 2020 1:36:44 PM

Ease of IVR menu flow configuration and editing.

Legacy IVR systems can require developer assets to be used from the IVR payments partner when initially configuring a menu and IVR workflow and subsequent edits should the menu flow require a change. In many cases these can be extremely expensive to the using organization. We have heard instances where a using organization was quoted thousands of dollars to change from using a text to speech engine to using their own recorded voice talent. It should have be be as such.

Topics: IVR Payments
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3 min read

7 Effective Ways to Make Your Payment Process Easier for Online Customers

By Michael Dehoyos on Jun 1, 2020 7:20:08 AM

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4 min read

User Experience Tips to Improve the Payment Process for Your Clients

By Leona Henryson on May 26, 2020 12:44:13 PM

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3 min read

Avoid These 5 Common Saas Billing Mistakes

By Molly Crockett on May 12, 2020 9:36:00 AM

 

SaaS businesses may run into billing errors every once in a while; however, it’s an unnecessary racket if the same mistakes are repeated, and they don’t have a functioning model that would save them from another billing error. To make matters worse, billing errors can cause your customers to lose trust in you as their billing authority, and might flock to your competitor(s).

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3 min read

How to start your career as a software engineer in a SAAS company

By Artur Meyster on May 5, 2020 12:13:51 PM

How to Start Your Career as a Software Engineer in a SAAS Company

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2 min read

Why ALL Health Care Organizations Need SMS Payments

By Coleman Akey on Apr 14, 2020 11:51:00 AM

Nobody looks forward to a hospital visit, but collecting payments via SMS can make a patient’s hospital experience better. Paying by text means avoiding the crowded billing office, and  patients leaving the hospital, doctor’s office, etc. as soon as possible (instead of waiting to make a payment). 

Topics: sms payments
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2 min read

ACH Tokenization

By Gene Krause on Apr 10, 2020 1:12:43 PM

PCI compliance doesn't apply to ACH Payment Processing, but to utilize a processing platform that is PCI DSS Level 1 certified certainly doesn't hurt security measures around your ACH origination method. NACHA doesn't have an established security certification process like the credit card world does, but they do require that processes, controls and procedures are employed to protect sensitive data like bank account information. Tokenization accomplishes that.

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2 min read

SMS Payments for Charity: A Necessity in 2020

By Coleman Akey on Apr 8, 2020 12:36:59 PM

SMS stands for Short Messaging Service, and centers around cell phone texting. SMS Payment Solutions allow businesses to text customers with payment reminders/confirmation and accept payment via the cell phone.

Topics: sms payments
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1 min read

Why EVERY Charity Needs to Utilize IVR Payments

By Coleman Akey on Apr 8, 2020 11:51:09 AM

Interactive Voice Recognition (IVR) is computer technology that offers automated secure payment by phone by replacing human interaction within call centers. A phone system offers voice prompts that route calls to an IVR system instead of utilizing live customer service operators. An IVR system can handle huge loads of calls that would otherwise require substantial man hours.

Topics: ivr
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5 min read

IVR Payments and Security

By Gene Krause on Apr 7, 2020 1:09:41 PM

Agile Payments has been supplying various types of payments related tools for 20+ years, and one of those tools is Interactive Voice Response which allows companies to collect payments over the phone using automated IVR technology.

Topics: IVR Payments
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2 min read

Restaurants: Touchless Payments for Carryout

By Gene Krause on Apr 3, 2020 2:58:37 PM

While we are flat in the midst of the Covid-19 pandemic, our payments related inquiries have changed a bit. More companies are looking for ways to accept payments and donations and either eliminating or reducing the normal methods in which they typically accept payments.

Topics: sms payments ivr
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2 min read

Understanding the Benefits of SMS Payments For Transportation

By Coleman Akey on Apr 2, 2020 11:02:00 AM

SMS payments, or “Pay by Text payments”,  allow customers to pay for services or goods via a mobile phone text message. The customer typically receives a text prompting them to initiate payment via a website interface or additional text messaging. Almost any business that takes payments for goods or services can realize operational costs savings and an uptick in collected revenues by choosing to accept payments by text message.

Topics: sms payments
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1 min read

Don't Miss Out on IVR For Property Management!

By Coleman Akey on Mar 27, 2020 5:11:26 PM

When rent payments come due, you don’t want your property management staff overwhelmed! If your property management complex is closed on the weekends, clerks are likely to be overwhelmed as soon as they open on the next available business day. Likewise, today’s customers expect to be able to make payments whenever, wherever.

Topics: ivr
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1 min read

An ACH API Case Study

By Wayne Akey on Mar 26, 2020 10:26:50 AM

ACH API Case Study:

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2 min read

Why All Utility Companies NEED SMS Payments

By Coleman Akey on Mar 25, 2020 3:56:23 PM

Today’s consumer expects service easily and instantly, with practically 80% of consumers expecting national brand service leves from their local service provider counterparts. Pay by Text solutions, or Short messaging service (SMS) solutions, are a great way for your Utility Company to offer a simple, effective customer service option.

Topics: sms payments
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1 min read

Understanding IVR For Utility Companies

By Coleman Akey on Mar 25, 2020 11:54:02 AM

Despite the convenience of online payments, 62% of utility customers claim to prefer making a payment without logging into a system. Likewise, more than ¾ of general consumers have claimed to make at least one payment per month via the phone. 

Topics: ivr
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3 min read

Call Center Payment Processing

By Gene Krause on Mar 23, 2020 4:01:35 PM

Call center payment processing varies from organization to organization in terms of how it is managed, but the most used methods are from one of the following methods:

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1 min read

SMS Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 2:08:34 PM

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1 min read

IVR Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 1:09:26 PM

78% of consumers have reported making at least one payment per month via phone payments, with 60% preferring our phones to make payments. This means storage facilities are in a prime position to utilize an IVR Payments system in 2020.

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1 min read

SMS Payments For Waste Management

By Coleman Akey on Mar 17, 2020 1:16:00 PM

The waste management sphere is seeing a major increase in the volume of electronic payments. More than 3/4 of consumers expect local service providers to offer the same degree of service as national brands, which simply makes having an electronic payments system that handles credit cards/ACH payments necessary in 2020. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.

Topics: sms payments
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