Agile Payments Blog

4 min read

User Experience Tips to Improve the Payment Process for Your Clients

By Leona Henryson on May 26, 2020 12:44:13 PM

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3 min read

Avoid These 5 Common Saas Billing Mistakes

By Molly Crockett on May 12, 2020 9:36:00 AM

 

SaaS businesses may run into billing errors every once in a while; however, it’s an unnecessary racket if the same mistakes are repeated, and they don’t have a functioning model that would save them from another billing error. To make matters worse, billing errors can cause your customers to lose trust in you as their billing authority, and might flock to your competitor(s).

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3 min read

How to start your career as a software engineer in a SAAS company

By Artur Meyster on May 5, 2020 12:13:51 PM

How to Start Your Career as a Software Engineer in a SAAS Company

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2 min read

Why ALL Health Care Organizations Need SMS Payments

By Coleman Akey on Apr 14, 2020 11:51:00 AM

Nobody looks forward to a hospital visit, but collecting payments via SMS can make a patient’s hospital experience better. Paying by text means avoiding the crowded billing office, and  patients leaving the hospital, doctor’s office, etc. as soon as possible (instead of waiting to make a payment). 

Topics: sms payments
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2 min read

ACH Tokenization

By Gene Krause on Apr 10, 2020 1:12:43 PM

PCI compliance doesn't apply to ACH Payment Processing, but to utilize a processing platform that is PCI DSS Level 1 certified certainly doesn't hurt security measures around your ACH origination method. NACHA doesn't have an established security certification process like the credit card world does, but they do require that processes, controls and procedures are employed to protect sensitive data like bank account information. Tokenization accomplishes that.

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2 min read

SMS Payments for Charity: A Necessity in 2020

By Coleman Akey on Apr 8, 2020 12:36:59 PM

SMS stands for Short Messaging Service, and centers around cell phone texting. SMS Payment Solutions allow businesses to text customers with payment reminders/confirmation and accept payment via the cell phone.

Topics: sms payments
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1 min read

Why EVERY Charity Needs to Utilize IVR Payments

By Coleman Akey on Apr 8, 2020 11:51:09 AM

Interactive Voice Recognition (IVR) is computer technology that offers automated secure payment by phone by replacing human interaction within call centers. A phone system offers voice prompts that route calls to an IVR system instead of utilizing live customer service operators. An IVR system can handle huge loads of calls that would otherwise require substantial man hours.

Topics: ivr
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5 min read

IVR Payments and Security

By Gene Krause on Apr 7, 2020 1:09:41 PM

Agile Payments has been supplying various types of payments related tools for 20+ years, and one of those tools is Interactive Voice Response which allows companies to collect payments over the phone using automated IVR technology.

Topics: IVR Payments
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2 min read

Restaurants: Touchless Payments for Carryout

By Gene Krause on Apr 3, 2020 2:58:37 PM

While we are flat in the midst of the Covid-19 pandemic, our payments related inquiries have changed a bit. More companies are looking for ways to accept payments and donations and either eliminating or reducing the normal methods in which they typically accept payments.

Topics: sms payments ivr
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2 min read

Understanding the Benefits of SMS Payments For Transportation

By Coleman Akey on Apr 2, 2020 11:02:00 AM

SMS payments, or “Pay by Text payments”,  allow customers to pay for services or goods via a mobile phone text message. The customer typically receives a text prompting them to initiate payment via a website interface or additional text messaging. Almost any business that takes payments for goods or services can realize operational costs savings and an uptick in collected revenues by choosing to accept payments by text message.

Topics: sms payments
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1 min read

Don't Miss Out on IVR For Property Management!

By Coleman Akey on Mar 27, 2020 5:11:26 PM

When rent payments come due, you don’t want your property management staff overwhelmed! If your property management complex is closed on the weekends, clerks are likely to be overwhelmed as soon as they open on the next available business day. Likewise, today’s customers expect to be able to make payments whenever, wherever.

Topics: ivr
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1 min read

An ACH API Case Study

By Wayne Akey on Mar 26, 2020 10:26:50 AM

ACH API Case Study:

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2 min read

Why All Utility Companies NEED SMS Payments

By Coleman Akey on Mar 25, 2020 3:56:23 PM

Today’s consumer expects service easily and instantly, with practically 80% of consumers expecting national brand service leves from their local service provider counterparts. Pay by Text solutions, or Short messaging service (SMS) solutions, are a great way for your Utility Company to offer a simple, effective customer service option.

Topics: sms payments
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1 min read

Understanding IVR For Utility Companies

By Coleman Akey on Mar 25, 2020 11:54:02 AM

Despite the convenience of online payments, 62% of utility customers claim to prefer making a payment without logging into a system. Likewise, more than ¾ of general consumers have claimed to make at least one payment per month via the phone. 

Topics: ivr
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3 min read

Call Center Payment Processing

By Gene Krause on Mar 23, 2020 4:01:35 PM

Call center payment processing varies from organization to organization in terms of how it is managed, but the most used methods are from one of the following methods:

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1 min read

SMS Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 2:08:34 PM

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1 min read

IVR Payments For Storage Facilities

By Coleman Akey on Mar 20, 2020 1:09:26 PM

78% of consumers have reported making at least one payment per month via phone payments, with 60% preferring our phones to make payments. This means storage facilities are in a prime position to utilize an IVR Payments system in 2020.

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1 min read

SMS Payments For Waste Management

By Coleman Akey on Mar 17, 2020 1:16:00 PM

The waste management sphere is seeing a major increase in the volume of electronic payments. More than 3/4 of consumers expect local service providers to offer the same degree of service as national brands, which simply makes having an electronic payments system that handles credit cards/ACH payments necessary in 2020. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.

Topics: sms payments
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4 min read

How Software Platforms Can Leverage Payment Facilitation As A Service To Gain Clients And Create New Revenue Streams

By Wayne Akey on Mar 16, 2020 8:51:18 AM

 

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1 min read

IVR Payments For Waste Management

By Coleman Akey on Mar 15, 2020 3:38:11 PM

The public utilities and municipalities realm is experiencing a major increase in electronic payments. With 79% of consumers expecting local service providers to offer same level service as national brands, an electronic payments system that handles credit cards/ACH payments is a necessity in 2020. An Interactive Voice Response (IVR) system is a simple, effective way for your waste management business to provide more thorough customer service.

Topics: IVR Payments
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2 min read

What Does a Successful Payment Gateway Integration Look Like?

By Gene Krause on Feb 5, 2020 1:06:52 PM

Ideally, organizations looking for a Payment Gateway Integration for SaaS start considering their options far in advance of the new application going live. Or in the case of an existing application, far in advance of the need to flip the switch on for the payment processing functionality that the new payment gateway integration will be supporting.

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3 min read

Looking at the Correct Priorities in a Payment Gateway Integration?

By Gene Krause on Jan 27, 2020 10:02:35 PM

We're continually surprised at the differing perspectives and priorities that various organizations and companies have for integrating to a Payment Gateway Integration. However, there is one constant; each and every integrating organization or their client using base that sells a service or product. To put it simply, they are looking to make a profit from their sales via electronic transactions. Aren't we all (profit)?

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3 min read

How does a Software Platform make money from Payment Facilitation As A Service?

By Wayne Akey on Jan 27, 2020 8:27:00 AM

For SaaS applications with payment needs, eg Rentlee, a landlord platform offering rent collection, Payment Facilitation as a Service allows the platform to act as a master merchant account. This allows landlords to be set up as sub-accounts and begin accepting rent payments instantly. In the past Rentlee would have had to spend hundreds of thousands of dollars and 6+ months to register with the card associations to act as a true Payment Facilitator.

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1 min read

Top 5 Things To Look For In Your Payment Facilitation as a Service Provider Search

By Agile Payments on Jan 21, 2020 8:23:04 AM

Top 5 Things to look for in your Payment Facilitation as a Service Provider Search

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2 min read

What does a successful Credit Card Payment Integration look like?

By Wayne Akey on Jan 21, 2020 8:15:00 AM

What does a successful Credit Card Payment Integration look like?

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