customer-service

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Create an Online Course to Give Your Clients What They Need

Wendy Kelly speaks to the fact that if you can teach one person you can teach many. Why not package your knowledge in 2015 and provide an online course for people in your network? There are notable pioneers, like Seth Godin and Guy Kawasaki who..

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Customer Experience

"Is Your Customer Experience Technology Helpful or Creepy?" by Jeannie Walters serves as a brief, but invaluable, wake up call for those in business and business owners to take responsibility for their customer experience technology. The article..

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